Thank you for visiting and shopping at CBVids.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
For all countries in Europe and the United States you can select our FREE delivery option. In that case we will split your order in envelopes that fit in your mailbox so you dont have to be home to accept delivery. You can also choose UPS Courier delivery. In that case we ship the product in a box using a tracked service. Price for UPS Courier is displayed at check-out.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped. If you choose UPS Courier the confirmation will contain your tracking number(s).
Customs, Duties and Taxes
CBVids.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
CBVids.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.